What “hacked” usually means
We help with
- Account takeover (unknown admins, lockouts)
- Malware and redirect incidents (site-wide or mobile-only)
- SEO spam injections (spam pages / hidden links)
- Defacement and content injection
- Stability issues caused by malicious changes
- Server-level infection that reinfects WordPress
We avoid
- Publishing exploit steps, payloads, or “how to hack” guides
- Guaranteeing “never hacked again” (not realistic)
- Risky shortcuts without documentation
We focus on cleanup, hardening, and response readiness.
Common hacked-site symptoms
Locked out of wp-admin
Password changed, MFA reset, or you can’t access the dashboard.
Unknown admin users
New administrator accounts appear without approval.
Homepage defaced
Content replaced, injected links, or unexpected site-wide changes.
Spam redirects
Visitors get redirected to gambling/pharma sites (often mobile-only).
SEO spam pages indexed
Japanese/Pharma spam pages show up in Google results.
Pop-ups / overlays
Grey overlay, ads, or fake 'update' prompts appear.
Host suspended the site
Hosting provider disables the site due to malware/abuse reports.
Site down / 500 errors
HTTP 500, 502/504, blank page, or login loops.
Suspicious files added
New PHP files appear in wp-content, uploads, or temp directories.
Emails sent from your domain
Phishing or spam emails sent via your site/server.
Payment / checkout risk
E-commerce checkout integrity concerns or injected scripts.
Keeps coming back
You “fix” it, but symptoms return (persistence / server-level).
What we investigate (without exposing exploit details)
Account & access
- Admin users / roles / suspicious logins
- Credential exposure patterns (reused passwords, leaked accounts)
- API keys and tokens (where applicable)
- Brute-force indicators and lockout loops
Files, DB, and environment
- Modified core files and unexpected file changes
- Injected code in theme templates / plugins / widgets
- Database spam injections (options, posts, hidden links)
- Redirect rules (
.htaccess/ server config) - Scheduled tasks re-creating payloads
- Server-level infection re-infecting WordPress
How it works
Agreement & Access
Approve agreement and grant required access.
Diagnosis
We investigate core/theme/server indicators.
Report
Findings + remediation plan in portal.
Remediation
Cleanup, stabilize, harden (optional).
Monitoring
Post-clean monitoring 1–2 weeks.
Pricing
- Staged investigation (core/theme/server)
- Root-cause analysis (when possible)
- Actionable remediation plan
- Remove malicious code and persistence
- Restore clean files & configs where appropriate
- Security hardening baseline
- Monitoring + backups + updates
- Security scans + human review
- Itemized PDF report each review
FAQ (hacked-site)
Can you help if I’m locked out of wp-admin?
Yes. We can investigate account takeover indicators and recommend recovery steps. Access requirements depend on your hosting environment and current control of email/hosting accounts.
Will you remove Google warnings / blacklist?
After cleanup, we help prepare the steps and evidence for review requests (Safe Browsing / hosting alerts). We do not promise guaranteed removal, but we guide the process.
How do you prevent reinfection?
We focus on root cause and persistence (not just visible spam), then harden access and configuration. Ongoing maintenance reduces risk further.